The_King Posted May 25, 2022 Share Posted May 25, 2022 Dead Rat Found In Vegetables From Giant IMM, Supermarket Promises To Investigate When shopping for groceries, we often want the freshest option available. But sometimes looks can be deceiving, as even the most enticing products may conceal something unpleasant inside. On Sunday (15 May), a woman reportedly found a dead rat in a pack of vegetables she had bought from Giant Hypermarket at IMM three days earlier. Her husband, Mr Lim, wrote a Facebook post about the incident a week later, including the reply that Giant sent him. Source: Raymond Lim on Facebook Following the unfortunate discovery, both Giant and the Singapore Food Agency (SFA) are looking into the incident. Woman opens pack of vegetables after three days & finds dead rat Three days after buying a S$2 pack of sio pek chye from Giant Hypermarket at IMM on 15 May, Mr Lim’s wife decided to take the vegetables out of the refrigerator to cook them. To her horror, she found a dead rat lying on top of the vegetables, reported Shin Min Daily News. Source: Raymond Lim on Facebook Mr Lim said his wife felt sick when she discovered the rodent’s carcass among the greens. He was also “shocked” and “disgusted” when he saw it. Soon after, he contacted Giant about the incident. Mr Lim added that he is now apprehensive about patronising the supermarket. His entire family also “does not dare to eat vegetables”. Giant apologises for incident & offers refund After Mr Lim called up Giant and told them about the unpleasant discovery, he received an email from the supermarket, which he included in his Facebook post. Source: Raymond Lim on Facebook The supermarket said it took “immediate steps” to inform the store manager and supplier after Mr Lim notified them of the incident. It also examined the vegetables from the same section of the affected pack. Fortunately, they found them to be in “good selling condition”. Giant added that it had not received similar complaints from other customers during this period, so it deduced that Mr Lim’s purchase might be an “isolated case”. Expressing its “sincere apologies” for “any inconvenience” caused, the chain offered Mr Lim a refund on all frozen and fresh items he had purchased on 15 May as a “gesture of goodwill”. However, according to Shin Min Daily News, Mr Lim is not exactly placated by the apology or offer. He told the Chinese daily that he had to throw away everything in his refrigerator – including 1kg of bird’s nest from his friend – as the dead rodent had been in there for three days. AsiaOne reports that DFI Retail Group, which manages Giant, and SFA have said that they are conducting an investigation into the matter. MS News has contacted Giant for comments and will update this article when they get back to us. No compromise on food safety & hygiene Giant is well-known for its low prices and good deals, which have helped Singaporeans during the pandemic. In this instance, it is unfortunate that a hygiene lapse occurred during the packing process. That said, at least the supermarket chain apologised, took ownership of their mistake, and offered compensation. But more importantly, it should examine its processes carefully and uncover what went wrong so such incidents will not happen again. Meanwhile, we hope Mr Lim and his family find the courage to eat vegetables again soon. 1 2 Link to comment Share on other sites More sharing options...
XianGe Posted May 25, 2022 Share Posted May 25, 2022 Storage got rat... 2 Link to comment Share on other sites More sharing options...
Huat Zai Posted May 25, 2022 Share Posted May 25, 2022 Buy one get rat free 2 Link to comment Share on other sites More sharing options...
socrates469bc Posted May 25, 2022 Share Posted May 25, 2022 2 Link to comment Share on other sites More sharing options...
ManOfTheHour Posted May 25, 2022 Share Posted May 25, 2022 Surprised it wasnt detected. The packaging quite easy to look 2 Link to comment Share on other sites More sharing options...
The_King Posted May 25, 2022 Author Share Posted May 25, 2022 1 hour ago, ManOfTheHour said: Surprised it wasnt detected. The packaging quite easy to look RIP 1 Link to comment Share on other sites More sharing options...
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