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Common Grill by COLLIN’S overcharge by 2k, told customer to wait 2 week for refund


The_King

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Ouch: Poor kaki paid $2,020.90 for a steak
I am writing to express my extreme disappointment with the recent experience I had at Common Grill by COLLIN’S. On April 23, 2024, I visited your establishment and ordered a ribeye steak, which was priced at $20.90. However, upon reviewing my bill, I discovered that I had been overcharged by $2000 for the ribeye steak.
Upon noticing this discrepancy, I immediately brought it to the attention of your staff. I was informed that I would need to wait for two weeks to receive a refund. However, I found this unacceptable and requested a resolution on the spot. Despite my insistence, I was made to wait for one and a half hours, only to be told that nothing could be done without the manager's approval. After the staff took down my contact details, they promised me an answer by the following day, which is today. However, after office hours, I still haven’t received any call from the management.
I implore you to understand that while $2000 may seem insignificant to your business, it represents a significant portion of my income.
 
 
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  • Geek 2
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2 hours ago, chamfer said:

How come he no see the amount before keying the pin or wave his card??

Hmmm looking at the location, maybe it was kgk too distracted by atb pgd that he didnt see the amount. 
 

but confirm not kgk, since no rice 

  • Wahaha 4

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