The_King Posted January 17 Share Posted January 17 SINGAPORE — A subscriber of telecommunications company M1 took to social media to ask for advice after failing to connect to a customer support agent regarding billing matters. A Facebook group Complaint Singapore member posted on Sunday (Jan 16) that he needed to speak to a customer service agent but had to wait for over an hour. “What’s the point of upgrading to my M1 bespoke apps when the service standards are not there!” said the frustrated subscriber. “I regret to sign my new plan with them, but definitely, I’m out when the contract is finished,” he added. He attached a photo of the ongoing phone call almost at the 53-minute mark. Photo: FB screengrab The subscriber decided to try his luck through the chat function but also failed through this option. “Still no response in the queue, and the line can be cut away.” Photo: FB screengrab It appears that others have experienced issues with connecting to M1, noting the call time “is terribly long.” “Ya, I waited for about 2 hours, and I got pissed off, so when the first thing it got through, I blasted at them,” shared Facebook user Ong Kianwee. “Everywhere the same la, Starhub and Singtel, takes more than two hours to pick up calls,” added Facebook user Joebez Seah DeYao. Meanwhile, Facebook user Bernard Toh advised heading over to the M1 outlet at Tampines. “They will help you,” he noted. /TISG 1 Link to comment Share on other sites More sharing options...
ManOfTheHour Posted January 17 Share Posted January 17 I have not come across a telco that provides good services or products in sg banks also damn annoying esp DBS. 4 Link to comment Share on other sites More sharing options...
The_King Posted January 17 Author Share Posted January 17 2 hours ago, ManOfTheHour said: I have not come across a telco that provides good services or products in sg banks also damn annoying esp DBS. They have the same type of FT boss Anyway if you got problem with m1 lines likes billing, even if you go m1 shop, they will ask you call hotlines 1 1 Link to comment Share on other sites More sharing options...
The_King Posted January 17 Author Share Posted January 17 I used to have 3 m1 line paying about 40 to 50 I think, it was 6 or 7yr ago can't remember. Call them to give me the new sign up plan, say cannot, i jimp ship paying 23 for 3 lines Link to comment Share on other sites More sharing options...
XianGe Posted January 17 Share Posted January 17 Now got for Simba ah gong ah ma plan cheapest 1 Link to comment Share on other sites More sharing options...
classyNfabulous Posted January 17 Share Posted January 17 5 hours ago, ManOfTheHour said: I have not come across a telco that provides good services or products in sg banks also damn annoying esp DBS. citibank jus as cb. all agents are nasi biryani tone language ocbc still ky 1 Link to comment Share on other sites More sharing options...
classyNfabulous Posted January 17 Share Posted January 17 5 hours ago, ManOfTheHour said: I have not come across a telco that provides good services or products in sg banks also damn annoying esp DBS. stanchart bank for corporate oso sibei jialat Link to comment Share on other sites More sharing options...
ManOfTheHour Posted January 17 Share Posted January 17 17 minutes ago, classyNfabulous said: citibank jus as cb. all agents are nasi biryani tone language ocbc still ky Nasi biriyani is malay term. So they are from malaysia? Link to comment Share on other sites More sharing options...
classyNfabulous Posted January 17 Share Posted January 17 8 minutes ago, ManOfTheHour said: Nasi biriyani is malay term. So they are from malaysia? shld be msia ones or indon? dun think sinkies. accent quite stronk. plus yeen dear pple oso have Link to comment Share on other sites More sharing options...
ManOfTheHour Posted January 17 Share Posted January 17 4 minutes ago, classyNfabulous said: shld be msia ones or indon? dun think sinkies. accent quite stronk. plus yeen dear pple oso have Were you the type only have chinese friends? We are around same age but you seem ignorant about other races 🤔 Link to comment Share on other sites More sharing options...
ODACHEK Posted January 18 Share Posted January 18 M1 is going backwards under new CECA CEO, just let them sink... 1 TVB for life... Link to comment Share on other sites More sharing options...
The_King Posted January 18 Author Share Posted January 18 6 hours ago, ODACHEK said: M1 is going backwards under new CECA CEO, just let them sink... Just be price loyal 1 Link to comment Share on other sites More sharing options...
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