Singtel charges for calls made on home line too high

[The_King]

Senior citizens often depend on a phone call on a home line to keep in touch with loved ones locally and overseas. Some may not know how to use or own a smartphone.

Yet, Singtel charges almost a dollar, 86 cents, per minute for local calls during non-peak hours of 7pm to 9am, and 86 cents per 30 seconds during peak hours from 9am to 7pm.

A person using a home line making a call for 10 minutes during the day would have to pay $17.20 under the peak-hour rate. This would also apply for calls made during weekends and public holidays.

If a person makes three phone calls in a week for just 10 minutes each time, it would add up to about $51, quite a big sum for just staying in touch with family and friends.

Some of these calls would also be for checking on medical appointments, which usually mean being put on hold for a length of time that could easily be longer than 10 minutes.

Singtel should review its high charges which impact those who still rely on the home line. We cannot assume all senior citizens know how to use or own a mobile phone.

Peter Ho

 

 

https://www.straitstimes.com/opinion/forum/forum-singtel-charges-for-calls-made-on-home-line-too-high

[The_King]

update:

 

Editor’s note: This letter, published on Dec 22, contained factual errors on the cost of Singtel’s home line charges that were not corrected in our editing process.

The writer said Singtel charges 86 cents per minute for local calls during non-peak hours of 7pm to 9am, and 86 cents per 30 seconds during peak hours from 9am to 7pm.

The correct figures are 0.86 cents per minute for local calls from 7pm to 9am, and 0.86 cents per 30 seconds from 9am to 7pm, from Mondays to Fridays. For weekends and public holidays, the charges are 0.86 cents per minute.

The letter has been withdrawn.

 

[The_King]

Editor nv read, just copy and paste, the writer also anyhow

 

 

[aaur4man]

so not too high?

[XianGe]

On 12/22/2023 at 9:35 PM, The_King said:

update:

 

Editor’s note: This letter, published on Dec 22, contained factual errors on the cost of Singtel’s home line charges that were not corrected in our editing process.

The writer said Singtel charges 86 cents per minute for local calls during non-peak hours of 7pm to 9am, and 86 cents per 30 seconds during peak hours from 9am to 7pm.

The correct figures are 0.86 cents per minute for local calls from 7pm to 9am, and 0.86 cents per 30 seconds from 9am to 7pm, from Mondays to Fridays. For weekends and public holidays, the charges are 0.86 cents per minute.

The letter has been withdrawn.

 

Me saw tat amt can fight call overseas liao... 154 team cmi... 

 

Infact nao wif broadband, voip calls ish free .. 

Edited December 23, 2023 by XianGe

[XianGe]

9 hours ago, aaur4man said:

so not too high?

Tis peter ho luanluan lai... Someone who fed him info dunno $ n cents

[coffeenut]

9 hours ago, aaur4man said:

so not too high?

Tiagong the monthly bill will be between 1/50th to 1/100th of what Peter Ho thought it would be :s

[ODACHEK]

So ish sinkie fault or sinktel fault or sinktimes fault?