Jump to content

Foodpanda rider asked to cycle from Tampines to Paya Lebar for $5.20 after customer leaves wrong address


The_King

Recommended Posts

Foodpanda is looking into an incident where a Foodpanda delivery rider was asked to cycle from Tampines to Paya Lebar because a customer had mistakenly given the wrong address.

Foodpanda delivery rider Zane shared what happened in a Facebook post.

screenhunter_547.png

He alleged that when he called Foodpanda dispatch for help, he was told that since he had accepted the order, he was expected to proceed.

He added: "To all riders, $5.20 from Tampines to Paya Lebar is not worth it."

The post has since been taken down.

In response to a Stomp query, a Foodpanda spokesman said: "We understand that the issue may have arisen due to a wrong delivery location pinned.

"We are currently looking into the matter and taking steps to minimise the risk of a similar situation from happening again."

 

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

Mugentech.net uses cookies to ensure you get the best experience on our website. By using this site you agree to Privacy Policy