SINGAPORE – Sustained employment and wage progression are among the indicators the Government will continue to monitor as it pushes ahead with plans to train 10,000 “AI bilingual” workers.
Under the National AI Impact Programme (NAIIP), the Government intends to equip the workforce with artificial intelligence know-how to solve problems and redesign work processes for more efficiency.
There is no single metric to evaluate the success of the national initiative, but the Government would continue to monitor if employment rates stay high, said Minister for Digital Development and Information Josephine Teo during a media interview on March 27.
“Ultimately, what people want is an assurance that they will still be able to do meaningful work,” said Mrs Teo. “Over time, we also want to make sure that Singapore continues to provide good opportunities for people to advance – and advancement must certainly involve wage levels. We will be looking at these broader indicators of whether, as a whole, the economy is still able to create and sustain good jobs, and that individuals who are part of the workforce continue to be able to make progress.”
For a start, AI fluency programmes will be crafted for the accountancy and legal professions.
The NAIIP also covers plans to equip 10,000 enterprises with AI smarts over the next three years. These include grants for the adoption of AI tools such as chatbots and for market research.
The Government has lofty ambitions in developing AI fluency within the population, but Mrs Teo acknowledged that there will be challenges along the way. These include figuring out a “minimum vocabulary” of AI know-how that professionals should have.
This is similar to learning a language, where fluency means knowing a minimum number of words, she said. For example, having professional proficiency in English generally requires one to know around 5,000 words.
“Depending on the language, the minimum vocabulary is different… For a professional accountant, what is the AI minimum vocabulary (needed) in order to be effective?” said Mrs Teo, noting that the standard for lawyers would be different.
During the Budget debate earlier in March, Mrs Teo said the AI fluency programmes for the accountancy and legal sectors will be developed together with professional bodies such as the Institute of Singapore Chartered Accountants, the Singapore Academy of Law and the Singapore Corporate Counsel Association.
Accountants will learn to use AI in areas such as financial reporting and compliance monitoring, and lawyers will tap AI for research, document review and contract management. Said Mrs Teo: “If we work together with professional bodies, we have a better chance of identifying the correct way.”
For companies, the challenge lies in putting together a set of affordable and safe AI tools that can be easily customised to specific sector needs, she said, adding that this is especially important for small and medium-sized enterprises that might not be able to purchase costly bespoke AI tools.
This is part of the reason why OpenClaw has received so much fanfare, said Mrs Teo, who compared it to IKEA furniture for its relatively simple building process that comes with instructions.
Since its launch in November 2025, the AI agent tool has received much hype globally for its ability to execute tasks such as sending e-mails and booking flight tickets on behalf of users.
Despite its ease of use, Mrs Teo said “the problem is that it’s not quite IKEA”, noting that safety concerns have been raised about OpenClaw.
“We will need to get to a point where there is assurance that tools used by enterprises have a certain label that says that it’s been tested and it’s not going to end up causing you to suffer harm.”
Hi guys, just sharing air con installation experience from Gain city. Can share for awareness
I purchase air con and washer during group but few weekends ago. The original installation weekend appointment was scheduled after 2:00 PM, and this timing was reconfirmed by GC service centre lady a day prior, shifted to 1:30 PM because she told me the installers has no job in morning can come half hour early so change from 2pm to 1.30pm. However, on actual day, the installation team arrived at 11:00 AM without prior notice. As I was not at home, this caused significant inconvenience, and I was unexpectedly asked to return home on short notice to accommodate the installation. Unfortunately, the issues did not end there. During installation, the liquid copper pipe was cut too short, leaving an approximate gap of 80mm between the fan coil connection point and the pipe. Despite me raising this concern early, the worker dismissed it and proposed welding to extend the pipe, which I found unacceptable. The worker even smoke me say that the pipe shortfall is 20mm. Upon inspection, it’s 80mm short after factoring bending of pipe in trunking. evidence of dishonest GC worker. Their alibaba or “so call engineering” solution involved excessive taping of insulation to create slack, effectively reducing insulation thickness and compromising quality. When I instructed them to stop, their response was unprofessional. They then shifted my fan coil unit to the right to couple the short copper pipe. This was carried out using crowbar to remove bracket screws, resulting in visible wall damage and poorly finished installation with noticeable gaps. Why use crowbar? Because they hammer the rubber screw plug and screw into the wall during the installation of wall bracket. Proper way is to insert the rubber plug in the wall first then screw in. I paid painters to paint my wall with oil sealant and paint coat and these workers ruin it. They didn’t even bother putty the old wall holes. The worker also drive the screws 45 degree to the wall to mount the wall bracket. He nonchalantly hammer the screw to straighten it when I told him to do properly. No heart do work
Additional inappropriate actions include:
-Uneven and poorly sealed wall finishes using putty, later covered in a manner that caused cracking
-Improper drainage pipe installation with incorrect gradient direction
-Use of my kitchen sink to wash putty materials, which led to clogging and dirty sink.
-Cutting of insulation in trunking with no reinstatement of the pipe insulation integrity
-The workmanship displayed a serious lack of professionalism, care, and quality assurance. This experience has caused frustration and doubts, especially given the expectation of reliability and standards associated with such big reputable company.
Lesson learnt : recommend buy from small retail air con company or Shopee or Lazada platform. . I’m sure you can get better specs system from small retailer for the price I paid to GC during promo period . I reckon whoever you buy from whether GC or small retail shop, there is always buyer remorse due to possible poor workmanship or material defect etc so might as well buy from small retail and enjoy better specs system with the same price u pay at GC. Don’t be generous to workers. I serve them cold drink and let charge their phone in my premises and that’s on me. There’s always hits and misses. Don’t be stupid like me buy from big retail conpany. Kthxbye
Gaps in trunking
Drain pipe angled wrong direction condensate water cannot discharge stuck in pipe
Wide gap between aircon and wall due to poor alignment of bracket
Multiple holes to mount bracket . Ruin my painted wall
Copper pipe cut too short . Worker smoke me say only 20mm. I check and it’s about 80mm after bending the pipe into the trunking