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He lost his temper after waiting 30 minutes for his dessert that never came.
The customer who raged at a Bugis dessert shop employee until she cried has admitted to Stomp that he was in the wrong.
But he denied threatening the Stomper who grabbed him by the collar.
The Stomper had told Stomp: "I stood up and told the guy to stop shouting, and he threatened to beat me as he felt that he was not being treated fairly."
The customer told Stomp: "I never threatened to beat him. It is totally a lie."
The Stomper said: "He came all the way up to my face and asked me to beat him if I was not happy."
The incident took place in the Dessert Gallery at Liang Seah Street on Aug 2 at about 10.30pm.
The customer had ordered his dessert via a QR code, but he was unaware that his payment did not go through, a staff member told Stomp.
"Instead of nicely checking with the staff, he actually came into the store and shouted at an innocent and busy staff member," said the Stomper.
"She accepted his request by refunding the money he paid for in cash, but the customer insisted on a refund via PayNow."
So she referred the customer to her colleague, who was the woman he scolded in the video shared by the Stomper.
"I didn't expect him to suddenly start swearing and being very aggressive," the dessert shop employee told Shin Min Daily News.
"Another customer stood up to stop him, but he got even angrier and threw cash at the customer."
The other customer was the Stomper, who told Stomp: "I grabbed his collar and warned him not to throw the money. This was the only time I touched him."
The customer accused the Stomper of discrimination, telling Stomp: "He said only Chinese people would try to get so little refund. That was why I threw the money towards him, but not directly at him. I just threw the money onto the floor in front of him because he discriminated against my nationality."
The Stomper denied this.
"Nope, I didn't say Chinese people," claimed the Stomper. "I said it was a little amount - $12.80. Why the need to shout and make a big fuss?
"When people told him to stop shouting, he didn't stop and kept ranting. His girlfriend was the one adding fuel into the fire when she kept adding negativity towards the staff and me."
The customer clarified that the woman was his wife, not his girlfriend.
The Stomper said: "The staff was crying even after he left."
In response to a Stomp query, the staff member confirmed that the customer made her colleague cry.
The Stomper told Stomp: "By admitting fault to you, isn't that insincere? I don't expect any apology from him, but he should apologise to the staff and the shop owner.
"The staff might be worn out the whole day from huge amount of orders and she has to face this situation which can be avoided. I was not happy with the shop ordering system as well, but I didn't create a scene. I merely asked and just don't visit again lor.
"Nothing to lose, not even temper as it makes us look very bad, especially when money is thrown. It reflects how this person is when he is not acting rationally."