Dzulqarnain  and Wang Xiang Yi sound like new ciziten and pr

A Singaporean man took advantage of a loophole in the GrabExpress delivery system and cheated GrabTaxi Holdings a total of S$13,565.20, according to the charge sheets seen by Mothership. Dzulqarnain bin Muhamad, 35, faced three charges and admitted to two of them on Feb. 27.   According to Shin Min Daily News, Dzulqarnain used multiple Grab accounts from other people to receive 1,054 GrabExpress delivery orders. He would accept orders, and instead of carrying out his tasks, pretend that the delivery was unsuccessful, and that the package had been returned.   Grab's application & delivery process   To become a Grab delivery person, applicants must provide a photo of their identification card or use Singpass to verify their identity. Once approved, the applicant can log in to their Grab account using facial recognition technology. According to Shin Min, each applicant can only open one account, but the profile photo could be changed at any given time. And in the event the delivery person picks up the delivery item, but fails to deliver it, the item can be brought back to the sender or to the Grab driver's centre.   Grab will reimburse the delivery person an "attempted delivery" fee to the driver's e-wallet.   Exploited loopholes   Dzulqarnain met his accomplice, Alex Wang Xiang Yi, 30, sometime in April and May 2025. The duo worked part-time at the online supermarket RedMart. According to The Straits Times, Wang faces 31 charges, including forgery that are not linked to Grab. Wang told Dzulqarnain about the loopholes in the app system and referred him to other Grab delivery drivers' accounts to maximise the number of delivery orders. Dzulqarnain would log into other Grab accounts, changing the profile image to his face, bypassing facial recognition security, before linking the account to his own bank account.     After accepting the GrabExpress delivery order, Dzulqarnain would immediately indicate on the app that the package had been returned to the store. In reality, Dzulqarnain did not pick up the items at all, but the loophole caused Grab to pay him the "attempted delivery" fee. This method resulted in 1,054 false deliveries from May 24 to Jul. 11, 2025. Dzulqarnain would then distribute a portion of the money earned to the person who lent him the account.   Grab discovered fraud during an internal audit   During an internal audit from May 1 to Jul. 11, 2025, Grab discovered that five drivers, including Dzulqarnain and Wang, had been operating a total of 24 accounts that handled 5,540 fraudulent delivery transactions. The total amount that the five drivers defrauded Grab of exceeded S$58,000.   According to Shin Min, the prosecution argued that the amount involved was not small and that Dzulqarnain had paid others to obtain their accounts. The prosecution cited the sheer number of fake deliveries as a sign of Dzulqarnain's motive and eagerness to continue his plans before being discovered, and is seeking a sentence of seven to eight months and two weeks' jail. No restitution has been made, and Dzulqarnain's case will be mentioned again on Mar. 27.

@The_King