The_King Posted October 18, 2019 Share Posted October 18, 2019 Commuters holding on to expired ez-link cards will lose $1 every month from the stored value of each card two years after it has expired, said travel card issuer EZ-Link yesterday. The sum is to pay for the maintenance cost of these expired cards, it said. The company was responding to a Facebook post on Wednesday by former opposition politician Teo Soh Lung, who said expired ez-link cards that did not have their value transferred to another card would lose $1 monthly. She said her own expired two years ago and subsequently lost the $16 it held in stored value. "I think this is cheating commuters. What service did it provide to deduct $1 a month? It should refund every single cent," she added. The post has been shared more than 100 times, with about 100 people commenting on it. EZ-Link, in response to queries, said the deduction will start two years after the expiry of a card. It added that "there is a cost to maintaining a card that has expired after two years in the system". "We encourage cardholders to replace their expired cards within two years from the date of expiry," its spokesman said. Commuters can check the expiry date of their cards at various places, including the Add Value Machines in MRT stations and the EZ-Link mobile app. To get refunds for expired cards, they can submit a refund request form to any TransitLink ticket office. Another option is for owners of expired cards to transfer the remaining sum to a new card or another active ez-link card they may own. https://www.tnp.sg/news/singapore/ez-link-cards-lose-1-month-two-years-after-expiry Link to comment Share on other sites More sharing options...
Coffee_O Posted October 18, 2019 Share Posted October 18, 2019 2 hours ago, The_King said: It added that "there is a cost to maintaining a card that has expired after two years in the system". what maintaining are they talking about? 2 Link to comment Share on other sites More sharing options...
The_King Posted October 18, 2019 Author Share Posted October 18, 2019 26 minutes ago, Coffee_O said: what maintaining are they talking about? store in computer also need maintaining? Link to comment Share on other sites More sharing options...
Coffee_O Posted October 18, 2019 Share Posted October 18, 2019 3 minutes ago, The_King said: store in computer also need maintaining? ya lo. knn just say need maintainence then sweep under carpet liao ah. in the 1st place why card have expiry? 3 Link to comment Share on other sites More sharing options...
XianGe Posted October 18, 2019 Share Posted October 18, 2019 31 minutes ago, Coffee_O said: what maintaining are they talking about? Talk bird language lo... 1 Link to comment Share on other sites More sharing options...
The_King Posted October 18, 2019 Author Share Posted October 18, 2019 This is why cashless will be very hard to take off in sg 1 Link to comment Share on other sites More sharing options...
chamfer Posted October 18, 2019 Share Posted October 18, 2019 What about those limited edition ez link card like hello kitty? I got a few as my collection in mint condition. 1 Link to comment Share on other sites More sharing options...
The_King Posted October 18, 2019 Author Share Posted October 18, 2019 43 minutes ago, chamfer said: What about those limited edition ez link card like hello kitty? I got a few as my collection in mint condition. worthless la 1 Link to comment Share on other sites More sharing options...
XianGe Posted October 18, 2019 Share Posted October 18, 2019 1 hour ago, chamfer said: What about those limited edition ez link card like hello kitty? I got a few as my collection in mint condition. Only collection Liao... 1 Link to comment Share on other sites More sharing options...
XianGe Posted October 18, 2019 Share Posted October 18, 2019 7 hours ago, The_King said: Commuters holding on to expired ez-link cards will lose $1 every month from the stored value of each card two years after it has expired, said travel card issuer EZ-Link yesterday. The sum is to pay for the maintenance cost of these expired cards, it said. The company was responding to a Facebook post on Wednesday by former opposition politician Teo Soh Lung, who said expired ez-link cards that did not have their value transferred to another card would lose $1 monthly. She said her own expired two years ago and subsequently lost the $16 it held in stored value. "I think this is cheating commuters. What service did it provide to deduct $1 a month? It should refund every single cent," she added. The post has been shared more than 100 times, with about 100 people commenting on it. EZ-Link, in response to queries, said the deduction will start two years after the expiry of a card. It added that "there is a cost to maintaining a card that has expired after two years in the system". "We encourage cardholders to replace their expired cards within two years from the date of expiry," its spokesman said. Commuters can check the expiry date of their cards at various places, including the Add Value Machines in MRT stations and the EZ-Link mobile app. To get refunds for expired cards, they can submit a refund request form to any TransitLink ticket office. Another option is for owners of expired cards to transfer the remaining sum to a new card or another active ez-link card they may own. https://www.tnp.sg/news/singapore/ez-link-cards-lose-1-month-two-years-after-expiry Rubbish stuff... Will stop using ezlink.. use visa/master card instead 1 Link to comment Share on other sites More sharing options...
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