Man alleges manager 'headbutted' him when he tried to take video of touting by shop in Nex mall

[The_King]

Touting is not allowed in Nex mall.

Stomper Amos alleged that when he tried to take a video of touting by staff members of The Mineral Boutique, a store manager grabbed his neck and "headbutted" him.

The Stomper revealed this in his response to The Mineral Boutique lodging a police report against him after he accused the shop of pressuring his 68-year-old mother into buying a $1,200 skincare product in May.

 

 

A spokesperson for The Mineral Boutique said the Stomper had been "engaging in a concerted campaign to defame, harass, and disseminate malicious falsehoods aimed at damaging the retailer's esteemed reputation".

 

Even though the money was refunded, the Stomper "displayed aggressive behaviour towards The Mineral Boutique's staff," said the spokesperson.

The Stomper denied this.

He said: "There was no reason for me to display aggressive behaviour. In reality, that day (May 31), I had witnessed some salesgirls touting outside the shop.

"When I went over to take a video of the touting activity, the retail manager confronted me aggressively, trying to block me and knock my mobile phone from my hands numerous times. The retail manager was twice the size of me.

"After I explained to him that it is legal to take photographs in a public space, he even grabbed my neck and headbutted me, causing my mobile phone to fall to the floor."

In a police report seen by Stomp, the Stomper said: "When my mother shouted at (the manager) to stop hitting me, he invited us into the shop for a full refund.

"While I was inside the shop, Eugene told me to delete the photos in my mobile phone or we would not get our refund back.

"Since I was cornered by him in his shop and fearing for my safety, I complied."

The Stomper added in the report that the manager was a "martial arts fighter".

In response to a Stomp query, the police confirmed a report was lodged.

The Mineral Boutique spokesperson told Stomp: "Under no circumstances, did any of the boutique staff grab the Stomper, nor did they headbutt him. The entire incident was recorded on CCTV and the Stomper could be seen being the aggressor."

 

 

The spokesperson also alleged that the Stomper revealed the personal information of a Nex mall manager, which the Stomper denied.

The Stomper claimed that on Oct 16, someone attempted to reveal Stomper's personal information on Hardwarezone but was banned.

He added "I disagreed with Mineral Boutique's claim that I posted numerous Google reviews because many of these reviews were written months ago before I even knew this company."

He also pointed out a Oct 24 Lianhe Zaobao report about The Mineral Boutique allegedly trying to sell a $20,000 skincare product to a 70-year-old man who declined and walked out of the shop with a facial mask on.

According to the report, The Mineral Boutique denied the accusation and said they would not refuse to wash the face of a customer.

The Stomper said: "The man's story about being pressured to buy products matches my mother's story."

He further alleged: "The Mineral Boutique lied that I had made abusive calls to Mineral Boutique to distress the staff. In total, I only made one single call to ask about how long I had to wait to receive my refund.

"The staff explained the refund process and also told me that its HQ would investigate the matter about the retail manager. There was nothing abusive in the entire conversation."

The Mineral Boutique also claimed the Stomper contacted the Prime Minister’s Office.

"Yes, I needed to," said the Stomper.

"This matter is of public interest because similar Google review complaints were written against Mineral Boutique about elderly buyers being pressured to buy skincare products costing thousands of dollars for a long period of time even before I knew Mineral Boutique.

"My mother's experience corroborated these complaints."