Consumers might have to pay more for their rides and deliveries.

[The_King]

SINGAPORE: Many of us rely on food delivery or ride-hailing services on a regular basis. Numbering over 70,000, platform workers play critical roles in our modern economy.

According to the e-Conomy SEA 2023 report, Singapore’s digital economy is expected to expand robustly in the coming years, outpacing GDP growth. In tandem, there is likely to be sustained growth in the demand for platform workers.

Unlike regular employees, however, platform workers are not covered by laws governing employment. They fall in the grey zone between employees and freelancers, and may lack basic protections that many take for granted, such as workplace injury compensation and retirement benefits.

On Tuesday (Sep 10), parliament passed a landmark Bill that will give platform workers better labour protection. It provides platform workers with work injury protection, facilitates saving for housing and retirement, and enables union-like representation for this group of workers.

These changes are timely. But they have also raised questions among many about costs - specifically, whether the costs for these protections will be absorbed by platform operators, clawed back from workers or passed down to consumers.

It may be inevitable that consumers may have to pay more for their rides and deliveries, but this may well be a price worth paying.

 

PLUGGING GAPS

Ride-hailing drivers and delivery riders spend most of their time on the road, rain or shine, delivering convenience to many without enjoying the security of regular employment.

On the one hand, platform workers enjoy greater autonomy than employees as they may work for more than one platform, and can choose to accept or decline job tasks.

On the other hand, they are subject to significant management control by platform operators, which use algorithms to assign work and pay, as well as impose requirements on when or how a task is done.

Platform workers are also subject to risks on the job as they fulfil their driving or delivery assignments, without recourse to mandatory compensation for work injuries or lost earnings unlike regular employees.

Furthermore, platform workers’ earnings are often less predictable than those of employees, as they are subject to the vagaries of market demand and supply on a daily basis. Hence, there is a strong case to shore up worker protection as well as help platform workers build up retirement savings.

The new law, based on the recommendations of an Advisory Committee on Platform Workers, will plug existing gaps. It recognises that the relationship between platform workers and platform operators is distinct from employment or pure freelancing, and hence stipulates a tailored set of protections for this category of workers. Implementation details have been finetuned through consultation with platform operators and workers, as well as insurers, academics and tripartite partners.

 

CLARITY ON RESPONSIBILITIES

The provisions of the Platform Workers Bill balance the needs and interests of both platform workers and platform operators, and provide clarity on their respective responsibilities.

Significantly, the law streamlines the computation of net earnings for work injury compensation and CPF contributions. A fixed expense deduction amount will be applied to platform workers’ gross earnings to derive net earnings, saving platform workers and operators the hassle of tracking actual business expenses incurred.

The Bill also provides clarity on liability for work injuries to ensure fairness and consistency. Platform workers will be only eligible for compensation if their injuries are sustained when picking up or delivering a passenger or item, and not when they are waiting for a job. When a worker concurrently performs pick-up and delivery tasks for different platform operators, the platform operator he is delivering for at the point of injury will be liable.

Given concerns about take-home pay for platform workers who are required to join or who opt into the CPF scheme, the Platform Workers CPF Transition Support will be enhanced to provide larger offset and benefit more workers. Lower-wage platform workers who join the CPF scheme will also be eligible for higher Workfare Income Supplement (WIS) payouts and a higher proportion of this payout in cash, similar to employees who receive WIS, from 2029.

Platform workers born before 1995 should opt into the CPF scheme to benefit from overall higher pay inclusive of the CPF contributions made by platform operators. Platform workers aged above 65, in particular, will not see an increase in their own share of CPF contribution should they opt in, based on the tiering of CPF contribution rates according to age.

 

 

A PRICE WORTH PAYING

In recent years, significant policies have been introduced for a more inclusive workforce and society.

These include the expansion of progressive wages, the introduction of SkillsFuture Jobseeker Support for the involuntarily unemployed, and the upcoming workplace fairness legislation. The Platform Workers Bill is another key step to ensure better and fairer work conditions.  

The support of broader society is needed as the additional worker protections and savings will incur higher business costs, some of which may be passed on to consumers.

This is a price worth paying for a more sustainable platform workforce, which many of us depend on for essential services in our digital economy.

Terence Ho is Associate Professor in Practice at the Lee Kuan Yew School of Public Policy. He is the author of Governing Well: Reflections on Singapore and Beyond (2023).

Source: CNA/aj

[The_King]

small and item below 5kg is not worth it

 

 

i prefer my style. for small daily use items, me have a knowledge how much stock i have, so if i go wholesaler me just top up. not everyone online is cheaper, there some item offline is cheaper and vice versa

 

 

 

 

 food delivery is nv worth it, sg everywhere got food, most ppl take after home take mrt, sure got food de. unless it special event or sick then different

[zheng]

all the price inc cost ultimately still pass to consumer 

[Satki]

I pity the gig people. This is like good news and bad news all at the same time. Surely the amount of business will drop. Unless the economy picks up, all these price increases will surely have an impact on the people.

 

Hopefully LMW and CSJ gets in this time to bring the Parliament to world class. Now WP is still the pathetic suck up to P@P. Look at how Gerald and Pritam argue it out in Parliament. Where is the fire in them? If you get intimidated and have to talk nice all the time then don't waste time. Go find a day job.

 

Take a leaf from the UK Parliament. Their Speaker said it best when he chastised Boris Johnson. he said, the job of oppo is to ask questions and the job of the government is to answer them. It is never the other way. So often I see the Government here actually ask the oppo questions and the lame oppos answered.

 

LOL

 

[aaur4man]

36 minutes ago, Satki said:

I pity the gig people. This is like good news and bad news all at the same time. Surely the amount of business will drop. Unless the economy picks up, all these price increases will surely have an impact on the people.

 

Hopefully LMW and CSJ gets in this time to bring the Parliament to world class. Now WP is still the pathetic suck up to P@P. Look at how Gerald and Pritam argue it out in Parliament. Where is the fire in them? If you get intimidated and have to talk nice all the time then don't waste time. Go find a day job.

 

Take a leaf from the UK Parliament. Their Speaker said it best when he chastised Boris Johnson. he said, the job of oppo is to ask questions and the job of the government is to answer them. It is never the other way. So often I see the Government here actually ask the oppo questions and the lame oppos answered.

 

LOL

 

 

LMW can get fixed anytime leh. what makes u think he can effect any change 

[XianGe]

Songbo... Grab for sinkies good jobs for FTs... 

[zheng]

Ft wan sui! Ns for sinkie

[sTiCkY]

why can't these companies earn a bit less?? always passing on the costs to us

[coffeenut]

Just now, sTiCkY said:

why can't these companies earn a bit less?? always passing on the costs to us

Cos Temasick invest in the companies liaoz

[Satki]

12 hours ago, aaur4man said:

 

LMW can get fixed anytime leh. what makes u think he can effect any change 

 

I am an optimist. And, he is the only hope for now.

 

WP used to be the champion but lately they turned woke and I think they need to be voted out. Hopefully PSP comes and clear the swamp in the east created after the WP saw some success.

 

I assure you once PSP is elected in, lawlan will not be so cocky.  Majullah Singapura!

 

 

[aaur4man]

1 hour ago, Satki said:

 

I am an optimist. And, he is the only hope for now.

 

WP used to be the champion but lately they turned woke and I think they need to be voted out. Hopefully PSP comes and clear the swamp in the east created after the WP saw some success.

 

I assure you once PSP is elected in, lawlan will not be so cocky.  Majullah Singapura!

 

 

 

 

WP no choice, have to sort out the lawsuits. whoever joins the royal rumble will also be exposed to legal risks. 

[XianGe]

9 hours ago, sTiCkY said:

why can't these companies earn a bit less?? always passing on the costs to us

Profits above ppl .. when there's no consumer protection n even those white panties sarpot = suck it up

[XianGe]

1 hour ago, Satki said:

 

I am an optimist. And, he is the only hope for now.

 

WP used to be the champion but lately they turned woke and I think they need to be voted out. Hopefully PSP comes and clear the swamp in the east created after the WP saw some success.

 

I assure you once PSP is elected in, lawlan will not be so cocky.  Majullah Singapura!

 

 

WP tio so many daiji so they tone down... When erection comes then maybe diff

[Coffee_O]

13 hours ago, sTiCkY said:

why can't these companies earn a bit less?? always passing on the costs to us

cos the CEO 1 GCB is not enough and need to buy a few more. that's how the rich get richer. 

[socrates469bc]

On 9/12/2024 at 8:18 AM, The_King said:

small and item below 5kg is not worth it

 

 

i prefer my style. for small daily use items, me have a knowledge how much stock i have, so if i go wholesaler me just top up. not everyone online is cheaper, there some item offline is cheaper and vice versa

 

 

 

 

 food delivery is nv worth it, sg everywhere got food, most ppl take after home take mrt, sure got food de. unless it special event or sick then different

 

limpeh even more sakti

 

buy oral b toothpaste/ nivea facewash/ shampoo by bulk online to last 1 yr

 

wahahahahahahahahahahaha

[socrates469bc]

22 hours ago, sTiCkY said:

why can't these companies earn a bit less?? always passing on the costs to us

 

22 hours ago, coffeenut said:

Cos Temasick invest in the companies liaoz

 

12 hours ago, XianGe said:

Profits above ppl .. when there's no consumer protection n even those white panties sarpot = suck it up

 

8 hours ago, Coffee_O said:

cos the CEO 1 GCB is not enough and need to buy a few more. that's how the rich get richer. 

 

diam diam lah, kumgong pappy serfs!!!!!!!!!

 

ur pappy ladyship needs her kate spade, ok????????

 

song bo, kumgong pappy serfs???????

 

wahahahahahahahahahahaha

 

[socrates469bc]

On 9/12/2024 at 8:14 AM, The_King said:

SINGAPORE: Many of us rely on food delivery or ride-hailing services on a regular basis. Numbering over 70,000, platform workers play critical roles in our modern economy.

According to the e-Conomy SEA 2023 report, Singapore’s digital economy is expected to expand robustly in the coming years, outpacing GDP growth. In tandem, there is likely to be sustained growth in the demand for platform workers.

Unlike regular employees, however, platform workers are not covered by laws governing employment. They fall in the grey zone between employees and freelancers, and may lack basic protections that many take for granted, such as workplace injury compensation and retirement benefits.

On Tuesday (Sep 10), parliament passed a landmark Bill that will give platform workers better labour protection. It provides platform workers with work injury protection, facilitates saving for housing and retirement, and enables union-like representation for this group of workers.

These changes are timely. But they have also raised questions among many about costs - specifically, whether the costs for these protections will be absorbed by platform operators, clawed back from workers or passed down to consumers.

It may be inevitable that consumers may have to pay more for their rides and deliveries, but this may well be a price worth paying.

 

PLUGGING GAPS

Ride-hailing drivers and delivery riders spend most of their time on the road, rain or shine, delivering convenience to many without enjoying the security of regular employment.

On the one hand, platform workers enjoy greater autonomy than employees as they may work for more than one platform, and can choose to accept or decline job tasks.

On the other hand, they are subject to significant management control by platform operators, which use algorithms to assign work and pay, as well as impose requirements on when or how a task is done.

Platform workers are also subject to risks on the job as they fulfil their driving or delivery assignments, without recourse to mandatory compensation for work injuries or lost earnings unlike regular employees.

Furthermore, platform workers’ earnings are often less predictable than those of employees, as they are subject to the vagaries of market demand and supply on a daily basis. Hence, there is a strong case to shore up worker protection as well as help platform workers build up retirement savings.

The new law, based on the recommendations of an Advisory Committee on Platform Workers, will plug existing gaps. It recognises that the relationship between platform workers and platform operators is distinct from employment or pure freelancing, and hence stipulates a tailored set of protections for this category of workers. Implementation details have been finetuned through consultation with platform operators and workers, as well as insurers, academics and tripartite partners.

 

CLARITY ON RESPONSIBILITIES

The provisions of the Platform Workers Bill balance the needs and interests of both platform workers and platform operators, and provide clarity on their respective responsibilities.

Significantly, the law streamlines the computation of net earnings for work injury compensation and CPF contributions. A fixed expense deduction amount will be applied to platform workers’ gross earnings to derive net earnings, saving platform workers and operators the hassle of tracking actual business expenses incurred.

The Bill also provides clarity on liability for work injuries to ensure fairness and consistency. Platform workers will be only eligible for compensation if their injuries are sustained when picking up or delivering a passenger or item, and not when they are waiting for a job. When a worker concurrently performs pick-up and delivery tasks for different platform operators, the platform operator he is delivering for at the point of injury will be liable.

Given concerns about take-home pay for platform workers who are required to join or who opt into the CPF scheme, the Platform Workers CPF Transition Support will be enhanced to provide larger offset and benefit more workers. Lower-wage platform workers who join the CPF scheme will also be eligible for higher Workfare Income Supplement (WIS) payouts and a higher proportion of this payout in cash, similar to employees who receive WIS, from 2029.

Platform workers born before 1995 should opt into the CPF scheme to benefit from overall higher pay inclusive of the CPF contributions made by platform operators. Platform workers aged above 65, in particular, will not see an increase in their own share of CPF contribution should they opt in, based on the tiering of CPF contribution rates according to age.

 

 

A PRICE WORTH PAYING

In recent years, significant policies have been introduced for a more inclusive workforce and society.

These include the expansion of progressive wages, the introduction of SkillsFuture Jobseeker Support for the involuntarily unemployed, and the upcoming workplace fairness legislation. The Platform Workers Bill is another key step to ensure better and fairer work conditions.  

The support of broader society is needed as the additional worker protections and savings will incur higher business costs, some of which may be passed on to consumers.

This is a price worth paying for a more sustainable platform workforce, which many of us depend on for essential services in our digital economy.

Terence Ho is Associate Professor in Practice at the Lee Kuan Yew School of Public Policy. He is the author of Governing Well: Reflections on Singapore and Beyond (2023).

Source: CNA/aj

 

this must be a figment of terence's imagination

 

[Satki]

On 9/13/2024 at 9:42 AM, XianGe said:

WP tio so many daiji so they tone down... When erection comes then maybe diff

 

Tone down then might as well quit. Fight till the last breath if you are true to your mission.

 

Since Jeyaretnam, the WP lost the fire in their belly. Look at Chiam's party after he stepped down.

 

Losing the seat in Parliament is nothing. It will convince the people you are in to help the people and not for some fancy title and mullah.